Frequently Asked Question

  1. How much is the minimum order?

    700 pesos is the minimum order for our free delivery service in the following Barangays in Paranaque City:

    • San Isidro
    • BF Homes
    • Beter Living
    • Don Bosco
    • Marcelo Green
    • Merville
    • Moonwalk
    • San Antonio
    • San Martin de Pores
    • Sun Valley
  2. How do I place orders online?

    Buying medicines at Rxpress Care Online Pharmacy is fairly simple, Here’s how:

    1. Sign up as a member or browse as a guest.
    2. Choose from our wide variety of products and indicate the dosage and preferred quantity.
    3. Fill up the necessary information upon checkout.
    4. For medicines that require prescriptions, you may upload or present it upon delivery.
    5. Choose your preferred payment option.
    6. Agree to our Terms and Conditions and Place your Order.
  3. Can I call to place an order?

    Yes you can call at 02-5145232/ 09424098818.

  4. How do I pay for my order?

    As of this time, COD (Cash On Delivery) is the only available payment option. We are still in the process of integrating other payment schemes such as Credit Cards, Pay Maya and other partners.

  5. Do I need a prescription to buy prescription drugs?

    Yes. Just like any pharmacy, we require a valid prescription that contains the following details: date of prescription, patient’s name, prescriber’s name and license number.

  6. How to upload my prescription?

    Click the upload prescription button then attach the Scan copy or picture of the prescription

  7. How will you verify my prescription?

    You may upload a picture or scan of your prescription on our website or present it to our courier upon delivery of your order.

  8. Is there a delivery fee?

    Yes For 700 pesos minimum order below are the delivery charges nationwide.

    Alaminos Php200 Marawi Php200
    Angeles Php200 Marikina Php50
    Antipolo Php200 Masbate City Php200
    Bacolod Php200 Mati Php200
    Bacoor Php200 Meycauayan Php200
    Bago Php200 Muntinlupa Php50
    Baguio Php200 Muñoz Php50
    Bais Php200 Naga Php200
    Balanga Php200 Navotas Php50
    Batac Php200 Olongapo Php200
    Batangas City Php200 Ormoc Php200
    Bayawan Php200 Oroquieta Php200
    Baybay Php200 Ozamiz Php200
    Bayugan Php200 Pagadian Php200
    Bislig Php200 Palayan Php200
    Biñan Php200 Panabo Php200
    Bogo Php200 Parañaque Php50
    Borongan Php200 Pasay Php50
    Butuan Php200 Pasig Php50
    Cabadbaran Php200 Passi Php200
    Cabanatuan Php200 Puerto Princesa Php200
    Cabuyao Php200 Quezon City Php50
    Cadiz Php200 Roxas Php200
    Cagayan de Oro Php200 Sagay Php200
    Calamba Php200 Samal Php200
    Calapan Php200 San Carlos Php200
    Calbayog Php200 San Carlos Php200
    Caloocan Php50 San Fernando Php200
    Candon Php200 San Fernando Php200
    Canlaon Php200 San Jose Php200
    Carcar Php200 San Jose del Monte Php200
    Catbalogan Php200 San Juan Php50
    Cauayan Php200 San Pablo Php200
    Cavite City Php200 San Pedro Php200
    Cebu City Php200 Santa Rosa Php200
    Cotabato City Php200 Santiago Php200
    Dagupan Php200 Silay Php200
    Danao Php200 Sipalay Php200
    Dapitan Php200 Sorsogon City Php200
    Dasmariñas Php200 Surigao City Php200
    Davao City Php200 Tabaco Php200
    Digos Php200 Tabuk Php200
    Dipolog Php200 Tacloban Php200
    Dumaguete Php200 Tacurong Php200
    El Salvador Php200 Tagaytay Php200
    Escalante Php200 Tagbilaran Php200
    Gapan Php200 Taguig Php50
    General Santos Php200 Tagum Php200
    General Trias Php200 Talisay Php200
    Gingoog Php200 Talisay Php200
    Guihulngan Php200 Tanauan Php200
    Himamaylan Php200 Tandag Php200
    Ilagan Php200 Tangub Php200
    Iligan Php200 Tanjay Php200
    Iloilo City Php200 Tarlac City Php200
    Imus Php200 Tayabas Php200
    Iriga Php200 Toledo Php200
    Isabela Php200 Trece Martires Php200
    Kabankalan Php200 Tuguegarao Php200
    Kidapawan Php200 Urdaneta Php200
    Koronadal Php200 Valencia Php200
    La Carlota Php200 Valenzuela Php50
    Lamitan Php200 Victorias Php200
    Laoag Php200 Vigan Php200
    Lapu‑Lapu Php200 Zamboanga City Php200
    Las Piñas Php50 Parañaque, San Isidro FREE
    Legazpi Php200 Parañaque, BF Homes FREE
    Ligao Php200 Parañaque, Beter living FREE
    Lipa Php200 Parañaque, Don Bosco FREE
    Lucena Php200 Parañaque, Marcelo Green FREE
    Maasin Php200 Parañaque, Merville FREE
    Mabalacat Php200 Parañaque, Moonwalk FREE
    Makati Php50 Parañaque, San Antonio FREE
    Malabon Php50 Parañaque, San Martin de Pores FREE
    Malaybalay Php200 Parañaque, Sun Valley FREE
    Malolos Php200
    Mandaluyong Php50
    Mandaue Php200
    Manila Php50
  9. Where can you deliver?

    Nationwide

  10. When will I receive my order?

    Confirmed orders delivery schedule within Metro Manila

    • from 12:00am to 3:30pm – will be delivered next day
    • From 3:31pm to 11:59pm – will be delivered after 2days

    Outside metro Manila 3-4 days delivery Lead Time.

  11. What if I’m not at home when the order arrives?

    A representative must present a copy of your valid ID and authorization letter to our delivery man in cases such as this. Any necessary documents such as prescription and senior citizen / PWD ID must be presented also.

  12. Can you deliver the order to my office?

    Yes. We deliver to the address you enter as your shipping address for free (provided that it is within Pasig,Makati, Taguig, Paranaque and Muntinlupa, Alabang area, if not you can contact us to discuss special arrangements.

  13. What is a “Rxpress Care Full Pharmacy Service”?

    Rxpress Care Pharmacy offers Total Value

    Order online and we can provide your medication needs and ship it to you free of charge. Our experienced pharmacist is available for questions and consultations concerning your medication regimen. Our well trained Customer Care Team provides solution to your prescription needs, we offer friendly reminder calls/sms for your refills so that you will never run out.

  14. What is Rxpress Care Auto Refill Prescription Service?

    Rxpress Care Auto-refill prescription service is a free service that automatically refills your partially filled prescription before they are due for refill, so you never run out. Our experienced pharmacist will monitor and remind you that you need to buy your remaining medications.

  15. How can we avail your special service?

    Just sign-up and you can avail our special services.

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